Our Commitment to You
When choosing a computer services provider, it is important from the start that you find someone you can trust, to give you the best advice, and that their services and products give you value for your money. We are totally committed to giving you the customer service that you deserve. Honest, clear communication plays a big part in our relationship with our customers and so we would like to show you what you can expect as a client of ours:
-When you phone us, it’s refreshing to know that your call will be answered by a friendly human being rather than an irritating automated voice menu.
-We will listen carefully to your requirements and learn about how your business operates, to ensure that our advice and solutions are relevant to you.
-You can always expect and will get a prompt, friendly and courteous service from everyone working within the company.
-We will not make promises we cannot keep. We’ll be honest, truthful and “upfront” with you at all times.
-If there are ever any queries or problems, we will communicate with you every step of the way, to ensure you are always informed of what is happening. Our priority will be to resolve them in the fastest time possible and with the least inconvenience to you.
-You will always get advice & products that are the most up to date and best available, because we are constantly updating our knowledge to keep pace with ever-changing computer technologies.
-We will always offer you the most cost effective solution, whether we are resolving your computer problems or meeting your changing technology needs.
-We will continue to work with you until you are absolutely thrilled with the solution we provide you.
-Everyone working in our company has extensive knowledge about computers and all other related products. They are passionate about their role within the organisation. This means that you will always get to speak to someone that knows what they are talking about and can give you the best advice.
-You can be confident that you’re getting the best possible service and advice because we know what we’re doing – our staff are used to supporting thousands of computers in large corporate environments where time literally is money. We can also call on the experience of over 450 Computer Troubleshooters franchisees globally.
So how do you choose a company to help with your technology needs? What sets us apart from the other 50 or more companies in the Google search engines or the local Yellow Pages? Let the Canada’s Entrepreneur Magazine help you to make that decision. Computer Troubleshooters has the unique advantage of a global presence. Our knowledgeable, helpful franchisees fly our branding in more than 40 countries. This includes the Canada where the competition is especially fierce. In that market, Entrepreneur Magazine has developed an enviable reputation for being the leading source of business information. Their annual Franchise 500® ranks franchise companies by objective, quantifiable measures including financial strength and stability, the number of years in business, litigation and the percentage of franchise terminations. They also list the top franchises in each of their 100-plus categories. We’re extremely proud of our place in Entrepreneur Magazine’s rankings. From a business started in Coffs Harbour, NSW, we can play with the big boys in the Canada and USA also boldly display our business pedigree. The Computer Troubleshooters Calgary office is focussed on your needs in Calgary, Alberta. You can also rest assured that we have the backing of a global organisation. Are you sure if that other computer guy will even be around in 12 months time? Call us today 403.775.7143 Or send us details of your problem or query in our contact us page.